Membership Required

Membership is required in order to view this video.

Username
Password
 

If you are not a member, register now. You will get access to our entire online video library and expert support.

Title: Handling Angry Callers
Running time: 7:16
Description: Occasionally, when you answer your phone the person on the other end might be a little, well, ANGRY! Some of you might even have a customer or instance in your mind of someone being less than cordial with you. If so, this program will tell you how to handle these less than perfect calls.
Overall Rating: 0

Comments

There are no comments available for this video.