Description: Welcome to this first program in our Assertive Verbal Skills series. Let's get started. Assertion training was one of those hot topics back in the 60's and 70's that focused on soft skills, on personal productivity, on how we communicate with each other. It was a great topic, but somehow fell to the wayside in this modern era of having to put everything directly on the bottom line. We somehow lost interest in how we deal with each other, and now focus more on strictly business issues. But you know what? Assertion training is still an excellent way to raise your productivity in dealing with others.