Title: Feedback: Surveys: Reporting and Interpreting
Running time: 10:49
Description: Welcome to our continuing series on using feedback to improve your business. We're in the survey mini-series and this is the last of those programs. If you haven't seen the first four, we strongly recommend you go back and take a look. In this program we're going to talk about reporting and interpreting the results. There are all kinds of ways to get feedback, surveys are one of the most powerful but it's also one of the most complex.